Support

  1. How can I contact ZOQLA?
    Please contact us through info@zoqla.com for your questions regarding ZOQLA courses or technical support
  2. How can I go through my payment?
    After registering on the ZOQLA page, selecting your course and accepting the website agreement you will be directed to the payment page and process your payment under iyzico.
  3. What are the system requirements?
    For payment and purchase of a course; Google Chrome (latest version), Firefox (latest version), Internet Edge (latest version), Safari (latest version), Default Android browser, iPhone Safari. To join the online lessons we will use Microsoft Teams
  4. How can I modify my account’s personal details?
    To change your email address, password, gender, country or region, or date of birth: (1) Log in to your account page, (2) Click “Account details” and (3) enter your new details and click SAVE button.
  5. How is Buyer Protection helping me?
    Our payment system is supported by iyzico. When you pay with iyzico and choose iyzico Buyer Protection, you don’t need to worry about your order and service arriving as described or your card information being compromised. Your card information is securely protected by iyzico with a Level 1 PCI-DSS certified system
  6. How do you troubleshoot audio or sound playback issues?
    First check your network configuration and follow any troubleshooting steps that are recommended.  If the problem is not solved, please contact our support team to investigate further and report the issues.

SUBSCRIPTION AND PAYMENT

  1. What payment methods do ZOQLA accept?
    We accept the following payment methods: (1) credit cards: Visa and MasterCard, (2) Bank Transfers 
  2. What types of plans does offer ZOQLA?
    Please check out our COURSES
  3. How about Refund and Cancelling my orders?
    Please check out our Cancellation and Refund Policy
  4. How do I get an invoice?
    All invoices are available in PDF format from My Account › Your orders.

ADDITIONAL FEATURES

  1. What are the features of an online course?
    Online learning ensures that you have a flexible schedule, a more comfortable learning environment, geographic flexibility and lower total costs.
  2. Is ZOQLA course suitable for children?
    Yes. ZOQLA has special classes for young learners.
  3. Does ZOQLA have plans for companies?
    Yes. ZOQLA offers special programs for the companies according to the needs of the participants. You just need to contact us at info@zoqla.com to hear about our offers.
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